Cakes For All UK – Business terms & conditions bookingr
Once you have decided to book your Wedding Cake with us, a Non-refundable Deposit of ￡50 is required to secure your order/booking. Once we have received your deposit a confirmation of your order will be given to you at the time of ordering or if placing by telephone by post.
Full and final payment is required 14 days prior to your event by way of Cheque / Debit / Credit Card, of which you will be notified by either email or by post.
If you require any additional services by us 5 days before your event any monies due must be paid for by Debit Credit card only – no cheques.
CHANGES You can decide to change your design at any time up to 4 weeks before your event. An extra charge may be incurred of which you will be notified, depending of level of changes required.
CANCELLATION If in the unlikely event that you cancel your order and you have paid the full amount and have notified us in writing within 4 Weeks (earlier if possible) of paying the full amount you will receive a full refund minus the deposit paid at the time of placing your order with us. If you contact us two weeks before your event either by letter, email of phone then it will be at the discretion of Cakes For All Uk. If, however in the unlikely event we have to withdraw our services due to circumstances beyond our control you will receive a full refund on the amount any monies paid including any deposits made to us.
DELIVERY Delivery charges are applied on distance/locality from our location of which you will be advised at the time of placing your order with us. Delivery will be made to your chosen venue at the time stated where it is reasonably possible of which we the full postal address including the post code and telephone number of your venue will be required. We will not be held liable or responsible for any delays arising in arriving to set up / deliver your cake due to traffic conditions or to reasons beyond our control. If there is a delay in delivery your Wedding Planner/ Co-ordinator / Venue will be contacted where possible.
SET UP It is general practice of Cakes For All UK that for any reason your cake cannot be set up by ourselves and has to be left at your venue due to either your “room” is not ready or we have arrived earlier than expected to deliver your cake, a Signature will be obtained from a senior member of Staff / Duty Manager, to indicate that it has been left in “Perfect Condition” at the time of delivery, of which we will not be held responsible after we leave the premises. If, however we are entrusted of setting up and arranging your cake, photographs will be taken of your cake when it has been safely been set up and displayed in accordance with your instructions. If, at any time after we have left your venue, you or your venue decide to re-arrange or move your Cake / Cup Cake Stand without our prior knowledge CAKES FOR ALL UK will not be held liable in any circumstances what so ever.
STAND/BRIDAL KNIFE HIRE If you have a stand/ bridal knife hire agreement with your wedding/celebration cake with us please ensure that unless otherwise discussed with us please could you ensure make that your stand is left at the venue for us to collect on the following day. If your venue has no stand available and we are able to supply one – you will be charged the appropriate amount for the hire.
STAND HIRE ONLY Deposits are required for Stand hire (full charges shown on our website) which are refundable upon return Stand hire is for a maximum of 5 days only, extra charge will apply if taken out for longer. This is on a strict collection / return basis only (This is with Cake/Wedding Cakes ordered with us.)
If you are unsure or have any queries relating to any of our Business Terms or the services we offer, please contact us: The Beeches, Main Street, Great Bourton, Banbury, OXFORDSHIRE. OX17 1QU Cakes For All Uk reserve the right to change/ amend our Business Terms and Conditions at any time.